Think selecting the soap for a hotel is pretty easy? Not so fast.
George Jordan, SVP of Operations at Oxford Hotels & Resorts, shares how a lot of thought and consideration goes into selecting the soaps and alarm clocks. For example, in-shower soap and shampoo pump systems didn’t test well with female travelers for a particular hotel.
To read the full article, visit Hotel News Now.
More about George Jordan: He is the senior vice president of operations for Oxford Hotels & Resorts, and Chicago area hotel cluster general manager for Hotel Cass, Hotel Felix and Godfrey Hotel (opening early 2014). Over the past 30 years, he has held key management roles with The Arizona Biltmore, The St. Paul, The Marquette, The Drake and The Raffaello Hotel. Jordan rose through the ranks while attending college at University of Southern California and Arizona State University, where he obtained a B.S. in Finance. He served as area food and beverage director for Hilton International, based out of The Drake Hotel Chicago, and also as hotel manager at The Drake. Today, he contributes his extensive operational, revenue management and marketing expertise to Oxford’s national acquisition activities.